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Last Updated: 2026/03/11

Company Registration Information

These Terms and Conditions govern the sale of goods through our website, which is operated by 郸城县合晓商贸有限公司. By placing an order with us, you agree to be bound by these terms.

1. General Information
郸城县合晓商贸有限公司 is a retailer of general merchandise. We offer a variety of household and lifestyle products for online purchase. Our registered office address is 河南省周口市郸城县钱店镇朱寨行政村巴林庄025号. These terms apply to all orders placed by consumers for delivery to addresses within the United Kingdom. We reserve the right to update or modify these terms at any time without prior notice. The most current version will be posted on our site with the "Last Updated" date displayed above.

2. The Contract
By placing an order through our website, you are making an offer to purchase the goods. All orders are subject to acceptance by us. We will send you an order acknowledgement via email detailing the products you have ordered. Please note that this acknowledgement is not an acceptance of your order. A contract between you and 郸城县合晓商贸有限公司 for the sale of goods will only be formed when we send you a dispatch confirmation email, which confirms that your items have been shipped.

3. Product Description
We make every effort to display our general merchandise items as accurately as possible on the website. However, the images and colours you see may depend on your monitor settings, and we cannot guarantee that your display will reflect the exact colour and texture of the items. All product specifications, descriptions, and prices are subject to change without notice.

4. Pricing and Payment
The price of the goods is as set out on our website at the time of your order. Prices are listed in Pounds Sterling (£) and include applicable VAT. Delivery costs will be added to the total price and will be displayed clearly during the checkout process. We accept the payment methods listed on our website. Payment is taken at the point of order placement. If we are unable to accept your order due to an error in pricing or stock unavailability, we will contact you to inform you of this and issue a full refund.

5. Delivery
We currently only offer delivery to addresses within the United Kingdom. We aim to dispatch all orders within the time frame specified on the product page or during checkout. Delivery times are estimates only and are not guaranteed. Once your order has been dispatched, you will receive a confirmation email. Risk of loss and damage to the goods passes to you upon delivery. Please ensure that the delivery address provided is correct, as we cannot be held responsible for items delivered to an incorrect address provided by you.

6. Cancellation and Returns
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days after the day you (or a carrier nominated by you) acquire physical possession of the goods.
To exercise this right, you must inform us of your decision by a clear statement. If you cancel the contract, we will reimburse you all payments received from you, including the cost of standard delivery. We may make a deduction from the reimbursement for loss in value of the goods supplied, if the loss is the result of unnecessary handling by you. You are responsible for the cost of returning the goods to us unless the goods are faulty.

7. Faulty Goods
We take the quality of our general merchandise seriously. If your item arrives damaged, or develops a fault within 30 days of receipt, please contact us immediately. You have the right to a repair, replacement, or refund in accordance with your statutory rights.

8. Liability
Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation. To the extent permitted by law, 郸城县合晓商贸有限公司's total liability to you for any claim arising out of or relating to these terms or the sale of goods shall not exceed the price you paid for the goods in question. We shall not be liable for any indirect or consequential loss.

9. Privacy
We take your privacy seriously. Any personal data you provide to us will be processed in accordance with our Privacy Policy, which is available on our website.

10. Governing Law
These Terms and Conditions and any contract between us shall be governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

11. Contact Information
If you have any questions regarding these Terms, or if you need to make a return, please contact us at:
service1@mail.toveslaro.com or +86 19210512075.